ServiceNow Developer (Software Asset Management - SAM Pro)

Peek IT, LLC; Rockville (MD); Remote; USD 120,000 - 170,000; Full time

Job summary

Peek IT Services is seeking a ServiceNow Developer to build and enhance SAM Pro capabilities focused on SBOM management for an enterprise program. This is a fully remote 14-month W2 contract engagement across SAM Pro, Discovery, CMDB and integrations to improve license accuracy at scale.

You will design, configure and implement SAM Pro solutions, develop workflows and integrations with Integration Hub, and collaborate with CMDB and Asset teams to improve software visibility and governance.

Qualifications

• 5+ years of ServiceNow development experience in enterprise environments.
• 3+ years implementing ServiceNow SAM Pro.
• Strong JavaScript development on the ServiceNow platform.
• Experience building integrations with Integration Hub and REST/SOAP.
• Experience with Discovery and CMDB data management.
• Knowledge of software entitlements, licensing metrics and compliance.
• Familiarity with SDLC and enterprise development practices.

Responsibilities

• Design, configure and implement SAM Pro solutions and SBOM data governance.
• Configure software normalization, models and content services.
• Develop workflows, automation and integrations using Integration Hub.
• Support software reconciliation, entitlement management and compliance activities.
• Collaborate with CMDB, Discovery and Asset Management to improve software license visibility.
• Maintain integrations with software inventory sources and endpoint management platforms.
• Develop business rules, flows and custom apps; provide documentation and knowledge transfer.

Skills

ServiceNow development

SAM Pro

JavaScript

Integration Hub

REST/SOAP

Discovery

CMDB

Software asset reconciliation

Licensing metrics

SDLC

Tools

Integration Hub

REST/SOAP integrations

CMDB

Job description

You will build and enhance ServiceNow Software Asset Management (SAM Pro) capabilities for an enterprise program focused on Software Bill of Materials (SBOM) management and open-source software governance. This is a fully remote, 14‑month W2 contract engagement where you will work across SAM Pro, Discovery, CMDB and integrations to improve software license accuracy at scale. The interview process is a single 45-minute panel interview.

Responsibilities

• Design, configure and implement solutions within ServiceNow Software Asset Management (SAM Pro), and support SBOM data management and open-source software governance processes.
• Configure and maintain software normalization, software models and content service processes.
• Develop and enhance ServiceNow workflows, automation and integrations using Integration Hub.
• Support software reconciliation, entitlement management and software compliance activities.
• Collaborate with CMDB, Discovery and Asset Management teams to improve software license visibility and accuracy.
• Configure and maintain integrations with software inventory sources and endpoint management platforms.
• Develop and maintain business rules, flows, scripted processes and custom applications where required.
• Participate in solution design, testing, deployment and operational support, and create technical documentation and knowledge transfer materials.

Requirements

• 5 years of ServiceNow development and implementation experience.
• 3 years of hands‑on experience with ServiceNow Software Asset Management Professional (SAM Pro).
• Strong JavaScript development skills within the ServiceNow platform.
• Experience with ServiceNow Integration Hub and REST/SOAP integrations.
• Experience with ServiceNow Discovery and CMDB data management.
• Experience with software model normalization and software asset reconciliation processes.
• Understanding of software entitlements, publishers, licensing metrics and compliance management.
• Experience working with SDLC and development practices in an enterprise environment.

Nice to have

• ServiceNow Certified Application Developer (CAD).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Software Asset Manager.
• Experience working in an LFI or the financial industry.