Remote ServiceNow Product Owner — Agile, AI & HRSD

Leidos; United States; Remote; USD 73,000 - 133,000; Full time

Benefits offered by this job

Health and Wellness programs

Income Protection

Paid Leave

Retirement

Job summary

Leidos is seeking a ServiceNow Product Owner to partner with our Scrum Master and expand our platform capabilities across EmployeeWorks, NowAssist, AI Control Tower, HRSD, and L1 Support. This full-time telework role can be performed from any U.S.-based location.

You will own and prioritize the ServiceNow product backlog, define user stories, and ensure readiness for development while coordinating with stakeholders and platform leadership.

Qualifications

• Bachelor's degree and 4+ years of relevant experience; additional years may substitute for degree.
• Experience managing a backlog or equivalent prioritization function.
• Excellent stakeholder communication and requirements-gathering skills.
• Familiarity with the ServiceNow platform and its capabilities.
• Strong background in Agile development.

Responsibilities

• Own and prioritize the day-to-day ServiceNow product backlog based on business value.
• Serve as the primary point of contact for business stakeholders and customer requests.
• Define user stories and acceptance criteria; ensure backlog items are ready for development.
• Partner with the Scrum Master to maintain sprint readiness and backlog health.
• Represent the business in sprint reviews and demos; gather and incorporate feedback.
• Review and validate AI-generated meeting summaries and requirements for accuracy before they enter the backlog.
• Report on delivered value and backlog progress to the team and stakeholders.
• Escalate competing priorities across product areas to ServiceNow platform leadership.

Skills

Backlog management

Stakeholder communication

Agile development

ServiceNow knowledge

Education

Bachelor's degree

Tools

CSPO certification

CSA certification

ServiceNow ITOM

ServiceNow HAM

ServiceNow SAM

ServiceNow CSM

ServiceNow HRSD

NowAssist

Job description

Leidos is seeking a ServiceNow Product Owner to partner with our Scrum Master and expand our platform capabilities across EmployeeWorks, NowAssist, AI Control Tower, HRSD, and L1 Support. This full-time telework role can be performed from any U.S.-based location.

You will own and prioritize the ServiceNow product backlog, define user stories, and ensure readiness for development while coordinating with stakeholders and platform leadership.