ServiceNow Product Owner

00100 LEIDOS, INC.; United States; Remote; USD 73,000 - 133,000; Full time

Benefits offered by this job

Health and Wellness programs

Income Protection

Paid Leave

Retirement

Job summary

Leidos is seeking a ServiceNow Product Owner to partner with our Scrum Master and expand our platform capabilities across EmployeeWorks, NowAssist, AI Control Tower, HRSD, and L1 Support. This full-time telework role can be performed from any U.S.-based location.

You will own and prioritize the ServiceNow product backlog, define user stories, and ensure readiness for development while coordinating with stakeholders and platform leadership.

Qualifications

• Bachelor's degree and 4+ years of relevant experience; additional years may substitute for degree.
• Experience managing a backlog or equivalent prioritization function.
• Excellent stakeholder communication and requirements-gathering skills.
• Familiarity with the ServiceNow platform and its capabilities.
• Strong background in Agile development.

Responsibilities

• Own and prioritize the day-to-day ServiceNow product backlog based on business value.
• Serve as the primary point of contact for business stakeholders and customer requests.
• Define user stories and acceptance criteria; ensure backlog items are ready for development.
• Partner with the Scrum Master to maintain sprint readiness and backlog health.
• Represent the business in sprint reviews and demos; gather and incorporate feedback.
• Review and validate AI-generated meeting summaries and requirements for accuracy before they enter the backlog.
• Report on delivered value and backlog progress to the team and stakeholders.
• Escalate competing priorities across product areas to ServiceNow platform leadership.

Skills

Backlog management

Stakeholder communication

Agile development

ServiceNow knowledge

Education

Bachelor's degree

Tools

CSPO certification

CSA certification

ServiceNow ITOM

ServiceNow HAM

ServiceNow SAM

ServiceNow CSM

ServiceNow HRSD

NowAssist

Job description

POSITION SUMMARY:

The Leidos Chief Data & Analytics Office (CDAO) is seeking a ServiceNow Product Ownder; this position will allow for full time telework from any U.S. based location. POSITION SUMMARY: This is an opportunity to partner with our Scum Master to establish an Agile development practice for our ServiceNow team as we expand our platform capabilities as we expand its capabilities with EmployeeWorks, NowAssist, AI Control Tower, HRSD, and L1 Support Agent.

PRIMARY RESPONSBILITIES:

• Own and prioritize the day-to-day ServiceNow product backlog based on business value.
• Serve as the primary point of contact for business stakeholders and customer requests.
• Define user stories and acceptance criteria; ensure backlog items are ready for development.
• Partner with the Scrum Master to maintain sprint readiness and backlog health.
• Represent the business in sprint reviews and demos; gather and incorporate feedback.
• Review and validate AI-generated meeting summaries and requirements for accuracy before they enter the backlog.
• Report on delivered value and backlog progress to the team and stakeholders.
• Escalate competing priorities across product areas to ServiceNow platform leadership.

BASIC QUALIFICATIONS:

• Bachelor's degree and 4+years of relevant experience; additional years of experience may be substituted in lieu of a degree.
• Experience managing a backlog or an equivalent prioritization and requirements function.
• Excellent stakeholder communication and requirements-gathering skills.
• Familiarity with the ServiceNow platform and its capabilities.
• Strong background in Agile development.
• Must be a US Citizen.

PREFERRED QUALIFICATIONS:

• Certified Scrum Product Owner (CSPO) or equivalent.
• ServiceNow Certified System Administrator (CSA).
• Experience with ServiceNow modules ITOM, HAM, SAM, CSM, HRSD, AICT.
• Experience rolling out AI capabilities especially ServiceNow NowAssist.

If you're looking for comfort, keep scrolling.

At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

November 4, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $73,450.00 - $132,775.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Leidos:

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026.

For more information, visit www.Leidos.com.

Pay and Benefits:

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.

• competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement

More details are available here.

Securing Your Data:

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [e-mail].

Commitment and Diversity:

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.