Remote ServiceNow Product Owner: ITSM Leader

BairesDev

United States

Remote

MXN 2.048.000 - 2.980.000

Vollzeit

vor 19 Stunden

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Benefits dieser Stelle

Remote work

Competitive USD pay

Home-office setup

Flexible hours

Parental leaves

Zusammenfassung

BairesDev is seeking a ServiceNow Product Owner to drive ITSM strategy and delivery on the ServiceNow platform. You will translate stakeholder needs into scalable solutions, own the roadmap, backlog, and sprint execution to keep IT and HR services aligned with business priorities.

This 100% remote role offers advanced English communication, flexible hours, and exposure to Enterprise IT service management across global clients, with strong career growth in a mentorship-driven environment.

Qualifikationen

5+ years of experience in product management.
Strong platform experience with ServiceNow ITSM and HRSD modules.
Ability to translate stakeholder requests into scalable ServiceNow solutions.
Experience with backlog management, sprint planning, and QA/UAT coordination.
Advanced proficiency in English.

Aufgaben

Drive product strategy and delivery for ITSM initiatives on the ServiceNow platform.
Translate stakeholder needs into scalable platform solutions.
Own backlog management, sprint planning, story refinement, and roadmap execution.
Coordinate QA and UAT processes to ensure reliable platform delivery.

Kenntnisse

Product management

Stakeholder management

Agile methodologies

Requirements facilitation

English proficiency

Tools

ServiceNow ITSM

HRSD

Jira

Jobbeschreibung

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