Remote ServiceNow Architect | Enterprise Platform Lead

Bright Vision Technologies; Schaumburg (IL); Remote; USD 114,000 - 190,000; Full time

Job summary

Bright Vision Technologies is seeking a seasoned ServiceNow Architect to lead the design, governance, and long‑term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps. The role requires enterprise‑scale experience and strong influence with engineering, business, and executive stakeholders.

The position is 100% remote within the U.S. and targets candidates with 15+ years in the field, including upgrading and roadmap planning responsibilities.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
• Deep expertise across multiple ServiceNow modules.
• Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
• Hands‑on experience with IntegrationHub, REST APIs, and complex integration scenarios.
• Experience designing CMDB, discovery, and service mapping implementations.
• Strong understanding of platform security, ACLs, and role design at scale.
• Experience leading major upgrades and release planning.
• Excellent communication and stakeholder management skills.
• ServiceNow CTA, CIS, or CSA certifications.

Responsibilities

• Lead the design, governance, and long‑term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications.
• Set standards for data, integration, security, and customization to keep the platform scalable and maintainable.
• Shape multi‑year roadmaps and influence engineering, business, and executive stakeholders.

Skills

Enterprise architecture

Stakeholder management

ServiceNow modules expertise

Communication

Education

Bachelor’s or Master’s degree in CS/IS

Tools

ServiceNow

IntegrationHub

REST APIs

CMDB design

Job description

Bright Vision Technologies is seeking a seasoned ServiceNow Architect to lead the design, governance, and long‑term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps. The role requires enterprise‑scale experience and strong influence with engineering, business, and executive stakeholders.

The position is 100% remote within the U.S. and targets candidates with 15+ years in the field, including upgrading and roadmap planning responsibilities.