Remote ServiceNow ITSM Developer - API & Catalog Expert

TEKsystems; Phoenix (AZ); Remote; USD 103,000 - 131,000; Full time

Job summary

TEKsystems is seeking a dedicated ServiceNow Developer to support ongoing platform initiatives and day-to-day development needs. The role focuses on ITSM, Catalog items, ESC portal enhancements, and platform configuration, with strong REST API integration experience and CMDB improvements.

Remote work is supported for this contract-based position, with a pay range of $75–95 per hour. You’ll collaborate with stakeholders and drive ServiceNow best practices across the client environment.

Qualifications

• Strong hands-on experience developing and configuring ServiceNow.
• Deep understanding of the ITSM module.
• Experience building and supporting REST API integrations within ServiceNow.
• Experience with ServiceNow modules like Catalog, Workflows, ESC.

Responsibilities

• Develop and maintain solutions within the ServiceNow platform, primarily focused on the ITSM module.
• Create and enhance Service Catalog items
• Support Employee Service Center (ESC) portal enhancements
• Execute global platform configuration changes
• Develop reports, dashboards, and performance analytics
• Perform CMDB cleanup and data quality improvement efforts
• Serve as a trusted advisor on ServiceNow best practices and platform optimization opportunities
• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions
• Assist with ongoing platform improvements and operational support

Skills

ServiceNow

REST API integrations

ITSM

Stakeholder collaboration

Tools

Service Catalog

Workflows

ESC

Reporting & Dashboards

CMDB

Job description

TEKsystems is seeking a dedicated ServiceNow Developer to support ongoing platform initiatives and day-to-day development needs. The role focuses on ITSM, Catalog items, ESC portal enhancements, and platform configuration, with strong REST API integration experience and CMDB improvements.

Remote work is supported for this contract-based position, with a pay range of $75–95 per hour. You’ll collaborate with stakeholders and drive ServiceNow best practices across the client environment.