Remote ServiceNow Engagement Lead

Jobgether SRL; United States; Remoto; USD 124.000 - 138.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote role based in the United States

Competitive hourly rate $90–$100

Descrizione del lavoro

Jobgether SRL, on behalf of a partner, seeks a ServiceNow Engagement Manager based in the United States to lead consulting and delivery initiatives that improve processes and operational efficiency.

You will advise clients on requirements, platform solutions, roadmaps, and optimization opportunities, working with architects and program leaders to translate needs into effective solutions throughout discovery, design, implementation, and go-live support.

Competenze

• 5 years hands-on experience with ServiceNow and strong platform understanding.
• 5 years in consulting, project management, technical delivery, or client-facing roles.
• Demonstrated ability to translate complex business requirements into practical strategies.
• Strong knowledge of development methodologies and cross‑discipline contributions.
• ServiceNow certification preferred (ITAM, ITBM, APM, SPM, HRSD, ITOM, ITSM, etc.).
• Collaborative, proactive mindset with curiosity and delivery focus.

Mansioni

• Analyze detailed business requirements and translate into ServiceNow solutions.
• Support development and enhancement of ServiceNow applications and new functionality.
• Apply development methodologies across analysis, design, coding, testing, and implementation.
• Prepare high-level solution and design documentation based on requirements and processes.
• Partner with project leadership to identify efficiencies and future roadmaps.
• Work with clients and stakeholders to ensure alignment between objectives and delivery outcomes.
• Review training materials and support client adoption of solutions.

Conoscenze

ServiceNow

Consulting

Delivery leadership

Stakeholder management

Requirements gathering

Strumenti

ServiceNow

Descrizione del lavoro

Jobgether SRL, on behalf of a partner, seeks a ServiceNow Engagement Manager based in the United States to lead consulting and delivery initiatives that improve processes and operational efficiency.

You will advise clients on requirements, platform solutions, roadmaps, and optimization opportunities, working with architects and program leaders to translate needs into effective solutions throughout discovery, design, implementation, and go-live support.