Remote ServiceNow Developer - ITSM & Automation Pro

Federal Staffing Solutions Inc.; Fort Meade (MD); Híbrido; USD 156.000 - 190.000; Jornada completa

Descripción de la vacante

Federal Staffing Solutions Inc. is seeking a ServiceNow Developer for a role based in Fort Meade, MD.

The position is primarily remote with about one week per month in the Fort Meade office and requires US citizenship with an active DoD Secret clearance. The candidate will configure, develop, support, and maintain ServiceNow implementations, focusing on ITIL processes and Service Catalog-driven automation, while collaborating with internal and external stakeholders to deliver digital

Formación

• US citizenship required with active DoD Secret clearance
• 4–8 years of related professional experience; or 2–6 years with a relevant Master’s degree
• 2+ years of ServiceNow development experience
• Experience with ITIL processes and ITSM modules

Responsabilidades

• Support standup, configuration and implementation of ServiceNow ITSM, OMT, TSM, TSOM, and Workforce Management modules
• Create, maintain and optimize Forms, Reports, Views, Workflows, Groups and Roles
• Develop dashboards and scheduled reports for stakeholders
• Configure integrations with ServiceNow and external systems (e.g., Elastic, Netcool, Kafka)
• Coordinate upgrades and support business process flows in ServiceNow
• Collaborate with cross‑functional teams in an Agile Scrum environment

Conocimientos

ServiceNow development

ServiceNow configuration

Dashboards & reports

Agile Scrum

Educación

Bachelor’s degree in related discipline

Herramientas

JIRA

Confluence

Git

ServiceNow platform

Descripción del empleo

Federal Staffing Solutions Inc. is seeking a ServiceNow Developer for a role based in Fort Meade, MD.

The position is primarily remote with about one week per month in the Fort Meade office and requires US citizenship with an active DoD Secret clearance. The candidate will configure, develop, support, and maintain ServiceNow implementations, focusing on ITIL processes and Service Catalog-driven automation, while collaborating with internal and external stakeholders to deliver digital