ServiceNow Architect

Volto Consulting; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Volto Consulting in Dallas, TX is seeking a Senior ServiceNow Architect to lead end-to-end implementations. You will design ITSM and ITOM solutions, drive CMDB governance, and collaborate with business stakeholders to deliver scalable platform solutions.

The ideal candidate has 10+ years in IT and ServiceNow, CSA certification, strong leadership, and extensive experience with integrations (REST/SOAP, Integration Hub), cloud discovery (AWS/Azure), and monitoring tools.

Qualifications

• Over 10 years in IT and ServiceNow
• Strong experience in ITSM/ITOM and CMDB governance
• Lead end-to-end ServiceNow implementations

Responsibilities

• Lead end-to-end ServiceNow implementations and platform governance.
• Architect ITSM/ITOM solutions with CMDB governance and data privacy controls.
• Mentor team, engage with stakeholders, and drive platform upgrades.

Skills

ServiceNow

ITSM

ITOM

CMDB

Discovery

Service Mapping

Event Management

Integration Hub

REST/SOAP

Service Graph Connectors

Cloud discovery (AWS/Azure)

Monitoring tools (Dynatrace, Splunk)

RBAC / ACLs

Data privacy & compliance

Leadership / Team lead

CSA certification

Job description

ServiceNow Architect
Dallas, TX
Fulltime - Need only independent VISA Holders

Need 8 - 15 Years

Job Description
10-15+ years of overall IT Exp

ServiceNow Architect
Dallas, TX
Fulltime - Need only independent VISA HoldersNeed 8 - 15 Years
Job Description
10-15+ years of overall IT Exp
10+ Years in ServiceNow
Experience in Leading End-to-End Implementations
Strong knowledge in ITSM, ITOM(Discovery, Service Mapping, Event Mgmt)
Experience with CMDB design and governance(CSDM)
Good experience in Discovery and Service mapping, Event Management, Cloud Discovery(AWS, Azure),
Strong development skills with coding standards, platform governance
Good understanding of ACLs, Role-based Access, Data privacy & compliance standards
Strong exp in Integrations using REST/SOAP, Integration Hub, Service Graph Connectors
Experience in Integrating monitoring tools like Dynatrace, Splunk, Cloud platforms (AWS, Azure), AD
Good knowledge on AIOPS, Virtual Assistant(GenAI)
Adequate knowledge on other modules such as GRC/IRM, HRSD and others are added advantage.
Excellent knowledge on platform upgrades
Must be a good team player and a lead to handle the team, engage with business stakeholders
Strong communication and presentation skills
Must have CSA certification (minimum)