Senior ServiceNow Architect — Remote, Enterprise-Scale Reach

Bright Vision Technologies; Naperville (IL); Remote; USD 150,000 - 190,000; Full time

Job summary

Bright Vision Technologies is seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps.

The role requires enterprise-scale architecture experience, the ability to shape multi-year roadmaps, and influence across engineering, business, and executive stakeholders to keep the platform scalable and aligned with business priorities.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Eight or more years of ServiceNow experience with architecture or technical leadership roles.
• Deep expertise across multiple ServiceNow modules.
• Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
• Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
• Experience designing CMDB, discovery, and service mapping implementations.
• Strong understanding of platform security, ACLs, and role design at scale.
• Experience leading major upgrades and release planning.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead design, governance, and long-term evolution of the ServiceNow platform.
• Shape multi-year roadmaps and drive standards for data, integration, security, and customization.
• Collaborate with engineering, business, and executives to align platform with priorities.
• Lead major upgrades and release planning to ensure scalability and maintainability.

Skills

ServiceNow Architecture

Enterprise Architecture

ITSM

ITOM

IntegrationHub

REST APIs

Stakeholder Management

Scripting

Education

Bachelor’s or Master’s degree in Computer Science/Info Systems

Tools

IntegrationHub

REST APIs

CMDB

ServiceNow Modules

Job description

Bright Vision Technologies is seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom apps.

The role requires enterprise-scale architecture experience, the ability to shape multi-year roadmaps, and influence across engineering, business, and executive stakeholders to keep the platform scalable and aligned with business priorities.