Remote Service Dispatch Coordinator

Trane Technologies; United States; Remote; USD 63,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Up to 15 vacation days

Job summary

Trane Technologies is seeking a Remote Dispatch Specialist to schedule and dispatch remote service specialists across assignments, balancing workloads and optimizing response times.

You will monitor incoming service queues, assess priority and scope, and coordinate with technician leads on emergency and contract work. The role is virtual with occasional travel and offers day-one benefits, including health insurance and vacation time.

Qualifications

• Exceptional communication across phone, email, and messaging.
• Proficient with Microsoft Office and dispatch/CRM software.
• Virtual role with occasional travel for meetings or training.

Responsibilities

• Schedule and dispatch remote service specialists to assignments, balancing workloads and optimizing response times.
• Monitor service queues, assess priority/scope, and coordinate with technician leads on emergencies and contract work.

Skills

Exceptional communication

Dispatch coordination

CRM familiarity

Microsoft Office

Remote work

Tools

Dispatch software

CRM platforms

Microsoft Office Suite

Job description

Trane Technologies is seeking a Remote Dispatch Specialist to schedule and dispatch remote service specialists across assignments, balancing workloads and optimizing response times.

You will monitor incoming service queues, assess priority and scope, and coordinate with technician leads on emergency and contract work. The role is virtual with occasional travel and offers day-one benefits, including health insurance and vacation time.