Remote Senior Solutions Engineer – Embedded Security

Exein

San Francisco (CA)

On-site

USD 120,000 - 160,000

Full time

10 days ago

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Benefits offered by this job

Remote work
Cutting-edge technology projects

Job summary

Exein in the Americas seeks a Senior Solutions Engineer to present and demo our software products to customers and partners, guiding them from initial discussions through post-deployment support. The role acts as the chief technologist and trusted advisor across all phases of the customer lifecycle.

The ideal candidate will lead technical discussions, address customer requirements, and deliver solutions while collaborating with the Sales Account Manager and the R&D team to ensure seamless

Qualifications

  • Strong experience in customer-facing technical roles.
  • Ability to translate customer needs into technical solutions.
  • Proficient English; Japanese mother tongue.

Responsibilities

  • Act as the chief technologist for customer accounts and trusted advisor to their technical teams.
  • Lead technical discussions, explaining how Exein’s portfolio and architected solutions address customer requirements.
  • Engage with new and existing customers to understand their requirements and deployment environments.
  • Deliver our software products, ensuring they meet customer needs and specifications.
  • Provide post-deployment support, troubleshooting, and resolving any issues that arise.
  • Collaborate closely with the Sales Account Manager and the R&D team to ensure seamless communication and integration.
  • Document and plan for new features based on customer feedback and requirements.
  • Identify and mitigate any technical sales issues, influencing the overall account plan.

Skills

Linux/Yocto
ESP32
Zephyr
embedded build systems

Job description

Exein in the Americas seeks a Senior Solutions Engineer to present and demo our software products to customers and partners, guiding them from initial discussions through post-deployment support. The role acts as the chief technologist and trusted advisor across all phases of the customer lifecycle.

The ideal candidate will lead technical discussions, address customer requirements, and deliver solutions while collaborating with the Sales Account Manager and the R&D team to ensure seamless

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