Remote Senior Solutions Consultant – Onboarding & Adoption

Automox; United States; Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible PTO

Comprehensive health plans

401K match

$500 home office stipend

Job summary

Automox, a cloud-native IT operations platform, is hiring for a remote United States-based role focused on customer onboarding, implementation, and optimization to ensure every interaction ends with a happy customer.

You will build lasting customer relationships, proactively drive outcomes, and partner with CSMs to remove barriers and improve adoption. The fully remote team values ownership and a one-team mentality.

Qualifications

• Minimum 4 years in customer-facing IT roles.
• Proficient with at least one core OS.
• Experience with patch management for endpoints.
• Scripting ability in PowerShell or Bash to diagnose issues.

Responsibilities

• Lead onboarding, implementation, and optimization to ensure happy customers.
• Build lasting relationships and proactively identify outcomes.
• Partner with CSMs to address barriers and improve adoption.

Skills

Customer-facing IT experience

OS proficiency

PowerShell or Bash scripting

Endpoint patch management

Tools

Endpoint tools

Job description

Automox, a cloud-native IT operations platform, is hiring for a remote United States-based role focused on customer onboarding, implementation, and optimization to ensure every interaction ends with a happy customer.

You will build lasting customer relationships, proactively drive outcomes, and partner with CSMs to remove barriers and improve adoption. The fully remote team values ownership and a one-team mentality.