Remote Senior Software Engineer - CX Platform & AI

ApplyMint; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Remote work opportunities

Health benefits

Flexible working hours

Job summary

ApplyMint is seeking a Software Engineer to join their CX Platform team. In this role, you will design and develop systems that enhance the post-booking experience for customers. Collaborating closely with product and operational teams, you will contribute to building intelligent systems that power customer support interactions through voice and chat.

The ideal candidate will have over 6 years of experience in software engineering, with a focus on distributed systems, alongside strong related skills in modern frontend and backend technologies. The role offers a remote work environment and opportunities to impact millions of users.

Qualifications

• 6+ years of software engineering experience building large-scale distributed systems or customer-facing applications.
• Strong command of both modern frontend and backend development.
• Hands-on experience designing and maintaining RESTful APIs.

Responsibilities

• Design, build, and improve backend and full-stack systems.
• Develop scalable APIs and microservices for post-booking journeys.
• Partner with cross-functional teams to streamline customer experiences.

Skills

Software engineering

Distributed systems

RESTful APIs

Communication

Education

6+ years of software engineering experience

Tools

Scala

Python

React

TypeScript

Job description

ApplyMint is seeking a Software Engineer to join their CX Platform team. In this role, you will design and develop systems that enhance the post-booking experience for customers. Collaborating closely with product and operational teams, you will contribute to building intelligent systems that power customer support interactions through voice and chat.

The ideal candidate will have over 6 years of experience in software engineering, with a focus on distributed systems, alongside strong related skills in modern frontend and backend technologies. The role offers a remote work environment and opportunities to impact millions of users.