Senior CX Engineer — Remote, AI-Powered Customer Experience

Contextual Solutions GmbH

Germany (OH)

On-site

USD 69,662 - 92,883

Full time

14 days+

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Benefits offered by this job

Genuine flexibility with flexible working hours
Competitive salary and benefits
Fast professional development opportunities

Job summary

Contextual Solutions GmbH is seeking a CX Engineer to join their new German venture. This full-time remote role involves designing and implementing customer experience solutions using cutting-edge technologies in collaboration with financial sector clients.

The ideal candidate will possess strong skills in CX solutions, troubleshooting, and cloud technologies, having a degree in a relevant field. The position offers genuine flexibility, competitive compensation, and opportunities for professional growth.

Qualifications

  • Fluent English is necessary for both written and spoken communication.
  • Experience in implementing AI-driven customer experience solutions is essential.
  • Strong skills in troubleshooting and systems integration are required.

Responsibilities

  • Design and optimize customer experience solutions using cutting-edge technologies.
  • Collaborate with cross-functional teams for system integration.
  • Automate workflows and deploy AI-powered innovations.

Skills

Fluent English (written and spoken)
Experience in designing and deploying customer experience (CX) solutions
Expertise in Unified Communications
Strong skills in troubleshooting
Proficiency in cloud technologies
Excellent communication skills

Education

Degree in Information Technology, Engineering, or Telecommunications

Job description

Contextual Solutions GmbH is seeking a CX Engineer to join their new German venture. This full-time remote role involves designing and implementing customer experience solutions using cutting-edge technologies in collaboration with financial sector clients.

The ideal candidate will possess strong skills in CX solutions, troubleshooting, and cloud technologies, having a degree in a relevant field. The position offers genuine flexibility, competitive compensation, and opportunities for professional growth.

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