Remote: Senior Services Account Lead

GE Vernova, Inc.; United States; Remote; USD 91.000 - 152.000; Vollzeit

Benefits dieser Stelle

Relocation assistance

Remote work

Discretionary annual bonus

Zusammenfassung

GE Vernova, Inc. is seeking a customer-focused professional to manage pre- and post-contract administration, risk modeling support, and tendering processes.

You will collaborate with cross-functional teams to optimize service orders, warranty obligations, and profitability while maintaining strong client relationships. The role requires travel up to 30% and remote work eligibility within the United States, offering a discretionary annual bonus and comprehensive benefits.

Qualifikationen

• Bachelor's degree from an accredited university with 6 years of experience or a high school diploma with 10 years of experience.
• Minimum of 6 years of experience in Services, Sales & Customer Contract Management.
• Ability and willingness to travel up to 30% of the time.

Aufgaben

• Engage with customers to win services projects and meet growth initiatives.
• Act as customer’s single point of contact with cross-functional partners to drive actions and resolutions.
• Coordinate with Operations, Engineering, Training, and Purchasing to resolve issues and maximize plant availability and services.
• Translate customer needs into detailed plans and drive internal execution to targets.
• Collaborate with customers to develop long-term plans and understand their organization, assets, and downtime losses.
• Ensure warranty and service obligations are met with timely delivery, quality, and profitability.
• Perform customer site visits or routine calls to build relationships and upsell services.
• Share lessons learned to improve standardization and efficiency.

Kenntnisse

Customer relationship management

Travel up to 30%

Service delivery

Ausbildung

Bachelor's degree + 6 years experience

High school diploma + 10 years experience

Jobbeschreibung

GE Vernova, Inc. is seeking a customer-focused professional to manage pre- and post-contract administration, risk modeling support, and tendering processes.

You will collaborate with cross-functional teams to optimize service orders, warranty obligations, and profitability while maintaining strong client relationships. The role requires travel up to 30% and remote work eligibility within the United States, offering a discretionary annual bonus and comprehensive benefits.