Remote Senior Security TAM — Enterprise Risk Advisor

WebHosting; Denver (CO); Hybrid; USD 122,000 - 173,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Equity and discretionary bonus

Job summary

Fastly is seeking a Senior Security Technical Account Manager to act as a trusted security advisor for enterprise customers across the United States, coordinating with Security Solutions teams to drive strategic initiatives at the edge. The role emphasizes collaboration with Product, Engineering, Support, and leadership to tailor security outcomes.

The position supports remote work within the United States, offers opportunities to lead security workshops, and to mentor junior teammates while

Responsibilities

• Serve as the primary security point of contact and trusted advisor for a portfolio of strategic enterprise customers, supporting their security goals and strengthening long-term partnerships between customers and Fastly.
• Build deep relationships with customer security, engineering, and leadership teams, acting as a technical and strategic security advisor at both tactical and executive levels.
• Provide tailored security recommendations aligned to each customer's infrastructure, application architecture, and business requirements, ensuring effective adoption and optimization of Fastly's security solutions.
• Act as the voice of the customer internally, advocating for customer needs, priorities, and feedback with Product, Engineering, Support, CSOC, Sales, and Leadership teams.
• Collaborate cross-functionally to drive resolution of complex security issues, escalations, and investigations, ensuring clear communication and timely outcomes.
• Identify opportunities to improve customer experience and team efficiency by driving internal process improvements, automation, and tooling enhancements.
• Design and deliver security workshops, technical deep dives, and enablement sessions tailored to customer needs and threat landscapes.
• Contribute to internal initiatives such as professional services engagements, security programs, or special projects as assigned.
• Coach and mentor junior team members, supporting onboarding, skill development, and knowledge sharing across the team.
• Help create, maintain, and improve internal documentation, playbooks, and best practices to scale the Security TAM function effectively.

Job description

Fastly is seeking a Senior Security Technical Account Manager to act as a trusted security advisor for enterprise customers across the United States, coordinating with Security Solutions teams to drive strategic initiatives at the edge. The role emphasizes collaboration with Product, Engineering, Support, and leadership to tailor security outcomes.

The position supports remote work within the United States, offers opportunities to lead security workshops, and to mentor junior teammates while