Remote Senior Retail Operations & Inventory Specialist

Grüns; United States; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Free Grüns products

Job summary

Grüns is hiring a Senior Retail Operations Specialist to run the day-to-day retail order fulfillment, ensuring orders ship accurately, on time, and in full. You will manage base inventory, oversee promotions, and track OTIF with a focus on improving efficiency across 3PLs and ERP systems.

The role reports to the Director of Retail Operations and is fully remote, with biannual off-sites. Expect a compensation package around $90k–$100k base plus bonus and strong benefits.

Qualifications

• 3+ years of experience in retail operations, order fulfillment, or replenishment in a CPG environment with an analytical approach.
• Direct experience with Walmart and Club channels (Sam's Club, Costco) and ideally distributors like UNFI or KeHE.
• Fluent in Excel or Google Sheets (pivot tables, VLOOKUP) and comfortable with ERP/WMS systems like Fulfil.io.
• Willing to use AI tools to move faster and think more clearly.
• Track record of finding and fixing inefficiency, not just maintaining what exists.

Responsibilities

• Own day-to-day retail order fulfillment, resolving issues before shipments become late or incomplete.
• Proactively manage base inventory to prevent shortages and flag risk before orders are shorted.
• Process new orders accurately and on schedule to keep product flowing.
• Run proactive inventory reviews for promotions and launches to ensure plans execute.
• Track OTIF, chargebacks, and late trucks; drive process improvements.
• Manage 3PL and logistics partner relationships and escalate when needed.
• Build and document SOPs across retail ops for scale.
• Identify tools and workflow changes to boost efficiency.

Skills

Analytical thinking

Clear communication

Data-driven decision making

Tools

Fulfil.io

ERP/WMS systems

AI tools (Claude)

Job description

Grüns is hiring a Senior Retail Operations Specialist to run the day-to-day retail order fulfillment, ensuring orders ship accurately, on time, and in full. You will manage base inventory, oversee promotions, and track OTIF with a focus on improving efficiency across 3PLs and ERP systems.

The role reports to the Director of Retail Operations and is fully remote, with biannual off-sites. Expect a compensation package around $90k–$100k base plus bonus and strong benefits.