Remote Senior Program Manager, Federal Telecom

Alakaʻi Services and Poe'hana Group, Inc.; Shiloh (IL); Hybrid; USD 130,000 - 170,000; Full time

Job summary

Alakaʻi Services and Poe'hana Group, Inc. seeks a senior Program Manager to lead a federal telecommunications transition program.

You will serve as the contractor's primary POC, directing staffing, scheduling, risk, quality, and deliverables while ensuring compliance with government requirements and performance targets. You’ll manage cross‑functional teams, coordinate with government leadership, and provide executive briefings, performance metrics, and action plans.

Qualifications

• Bachelor’s degree in Business Administration, Program Management, Information Technology, Telecommunications, Engineering, or a related discipline required.
• Minimum 7 years of progressively responsible program or project management experience required.
• Experience leading multidisciplinary teams and managing complex federal, telecommunications, network, information technology, or enterprise transition work.
• Demonstrated experience managing staffing, schedules, deliverables, quality, risk, and customer relationships.
• Excellent leadership, written communication, briefing, negotiation, and stakeholder-management skills.
• U.S. citizenship and the ability to work remotely from CONUS; periodic on-site support may be required at Scott Air Force Base, Illinois.

Responsibilities

• Serve as the central contractor point of contact for Government leadership and program stakeholders.
• Plan, direct, coordinate, and control the integrated execution of telecommunications transition, administrative, technical, engineering, data, and customer-support activities.
• Review program requirements and develop staffing plans, schedules, milestones, funding assumptions, and resource allocations.
• Manage staffing, workload distribution, cost, schedule, quality, risk, deliverables, and overall contract performance.
• Ensure the workforce is onboarded and prepared for uninterrupted performance on day one of the performance period.
• Oversee inventory validation, transition ordering, customer outreach, engineering support, provisioning, installation, cutover, and service-disconnect coordination.
• Lead program reviews and provide briefings, schedules, performance metrics, risk registers, status reports, and corrective-action recommendations.
• Monitor milestones, backlogs, dependencies, technical issues, and schedule risks; implement recovery actions when needed.
• Establish and monitor quality-control procedures for high-volume telecommunications workflows.
• Coordinate workforce adjustments and surge support based on transition volume and schedule demands.
• Ensure compliance with contract, quality, safeguarding, records-management, and reporting requirements.
• Support transition-in, continuity, knowledge transfer, and transition-out activities.

Skills

Leadership

Stakeholder management

Written communication

Briefing

Negotiation

Education

Bachelor's degree in a related discipline

Master's degree preferred

PMP certification preferred

Tools

Microsoft Office Suite

Microsoft Project

Dashboards / reporting tools

Job description

Alakaʻi Services and Poe'hana Group, Inc. seeks a senior Program Manager to lead a federal telecommunications transition program.

You will serve as the contractor's primary POC, directing staffing, scheduling, risk, quality, and deliverables while ensuring compliance with government requirements and performance targets. You’ll manage cross‑functional teams, coordinate with government leadership, and provide executive briefings, performance metrics, and action plans.