Remote Senior Program Analyst - Observability & Agile

GovCIO; Lansing (MI); Remote; USD 62,000 - 80,000; Full time

Benefits offered by this job

EAP

Training & Certification support

Flexible work environment

Referral program

Job summary

GovCIO is seeking a Senior Program Analyst to support enterprise observability and logging services for critical federal operations. The role focuses on Agile delivery, requirements tracking, documentation, governance, and modernization of Splunk and related services.

This position is fully remote within the United States and requires coordination with government customers and engineering teams. The ideal candidate will have a bachelor’s degree with 2–5 years of experience, proficiency with

Qualifications

• Bachelor’s degree with 2–5 years of experience.
• Experience configuring SharePoint sites and collaborating with stakeholders.
• Ability to understand enterprise logging and cloud systems; identify training gaps.

Responsibilities

• Coordinate Agile sprint activities and backlog management.
• Support requirements, user stories, and work items tracking.
• Maintain program artifacts in Jira, ServiceNow, and SharePoint.
• Develop SOPs and process documentation.
• Provide operational reporting, dashboards, and status updates.

Skills

SharePoint configuration

Agile experience

Jira/ServiceNow

Stakeholder management

SOP documentation

Office applications

Enterprise logging knowledge

Customer engagement

Education

Bachelor’s degree

Tools

SharePoint

Jira

ServiceNow

Job description

GovCIO is seeking a Senior Program Analyst to support enterprise observability and logging services for critical federal operations. The role focuses on Agile delivery, requirements tracking, documentation, governance, and modernization of Splunk and related services.

This position is fully remote within the United States and requires coordination with government customers and engineering teams. The ideal candidate will have a bachelor’s degree with 2–5 years of experience, proficiency with