Remote Senior Product Owner, Workforce Management

Humana Inc; Bismarck (ND); Remote; USD 95,000 - 131,000; Full time

Job summary

Humana Inc. in the United States is seeking a Senior Product Owner for Workforce Management to translate business needs into actionable product requirements and manage the product backlog within an Agile delivery team.

You will collaborate with engineering, analytics, and vendors to optimize forecasting, scheduling, real-time management, and reporting, balancing strategic objectives with operational risk and data-driven decision making.

Qualifications

• 5+ years of experience in Product Ownership, Product Management, Business Analysis, Workforce Management, or related disciplines.
• Demonstrated ability to influence stakeholders and lead cross-functional initiatives without direct authority.
• Strong communication, facilitation, and relationship management skills.
• Experience translating complex business requirements into actionable product requirements.
• Ability to analyze data and make recommendations that drive business outcomes.

Responsibilities

• Own and continuously prioritize the WFM product backlog based on business value, operational impact, risk dependencies and strategic objectives
• Translate ambiguous business problems into clear outcomes, requirements, user stories and acceptance criteria
• Partner with engineering, architecture, operation, analytics, product managers, vendors and other product owners to identify upstream and downstream dependencies
• Validate that delivered solutions solve the underlying business problem rather than the stated requirements
• Facilitate decisions when stakeholders have conflicting priorities, establish clear ownership decisions and next steps
• Identify opportunities to simplify processes, reduce manual effort, improve associate and member experience, define measurable success criteria and use data after implementation to determine if expected value was achieved.

Skills

Product Ownership

Product Management

Business Analysis

Workforce Management

Stakeholder influence

Education

Bachelor's degree or equivalent professional experience

Tools

Jira

Azure DevOps

Jira Align

Job description

Humana Inc. in the United States is seeking a Senior Product Owner for Workforce Management to translate business needs into actionable product requirements and manage the product backlog within an Agile delivery team.

You will collaborate with engineering, analytics, and vendors to optimize forecasting, scheduling, real-time management, and reporting, balancing strategic objectives with operational risk and data-driven decision making.