Senior Product Owner - Workforce Management

Humana Inc; Pierre (SD); Remote; USD 95,000 - 131,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Bonus incentive plan

Job summary

Humana Inc. is seeking a Senior Product Owner for Workforce Management to translate complex workforce needs into measurable technology outcomes and manage enterprise backlog for real-time scheduling, forecasting and reporting.

You will align with product leadership, vendors and engineering to deliver solutions that improve workforce planning and operational efficiency. The role requires 5+ years in product ownership or related fields, strong stakeholder influence, Agile expertise, and the

Qualifications

• 5+ years of experience in Product Ownership, Product Management, Business Analysis, Workforce Management, or related disciplines.
• Demonstrated ability to influence stakeholders and lead cross-functional initiatives without direct authority.
• Strong communication, facilitation, and relationship management skills.
• Experience translating complex business requirements into actionable product requirements.
• Ability to analyze data and make recommendations that drive business outcomes.

Responsibilities

• Own and continuously prioritize the WFM product backlog based on business value, operational impact, risk dependencies and strategic objectives
• Translate ambiguous business problems into clear outcomes, requirements, user stories and acceptance criteria
• Partner with engineering, architecture, operation, analytics, product managers, vendors and other product owners to identify upstream and downstream dependencies
• Validate that delivered solutions solve the underlying business problem rather that the stated requirements
• Facilitate decisions when stakeholders have conflicting priorities, establish clear ownership decisions and next steps
• Identify opportunities to simplify processes, reduce manual effort, improve associate and member experience, define measurable success criteria and use data after implementation to determine if expected value was achieved.

Skills

Product ownership

Stakeholder management

Communication

Agile methodologies

Data analysis

Education

Bachelor's degree or equivalent professional experience

Tools

Jira

Azure DevOps

Jira Align

Agile planning tools

Job description

Humana Inc. is seeking a Senior Product Owner for Workforce Management to translate complex workforce needs into measurable technology outcomes and manage enterprise backlog for real-time scheduling, forecasting and reporting.

You will align with product leadership, vendors and engineering to deliver solutions that improve workforce planning and operational efficiency. The role requires 5+ years in product ownership or related fields, strong stakeholder influence, Agile expertise, and the