Remote Senior Pro Services PM - Security Deployments

Ladders; United States; Remote; USD 144,000 - 205,000; Full time

Benefits offered by this job

Health plans

Vacation and sick leave

Parental leave options

Retirement plans

Education reimbursement

In-office perks and more

Job summary

Ladders is seeking a Senior Professional Services Project Manager to lead complex customer deployments from kickoff to closure. You will coordinate across internal specialists and customer stakeholders to remove roadblocks and keep multiple engagements moving forward, with a strong emphasis on security and networking solutions and executive communications.

The role requires a blend of project discipline, technical fluency, and the ability to drive adoption and operational enablement across

Qualifications

• 5+ years of project or program management in professional services or enterprise SaaS environments.
• Active or in-progress PMP, PRINCE2, or equivalent certification.
• Practical understanding of networking and security concepts such as firewalls and VPNs.
• Exceptional communication skills for executive briefings and technical workshops.
• Demonstrated curiosity in AI tools and integrating new technologies into workflows.

Responsibilities

• Lead end-to-end delivery of complex customer deployments from kickoff to closure.
• Manage multiple concurrent engagements involving Zero Trust deployments and security tool migrations.
• Define and track deployment success criteria, metrics, and timelines.
• Develop and maintain comprehensive project documentation including charters and status reports.
• Collaborate with internal specialists and customer stakeholders to identify roadblocks and drive operational enablement.

Skills

Project management

Executive communication

AI tools curiosity

Problem solving

Leadership

Education

PMP/PRINCE2 certification (in progress or active)

Tools

Networking & security concepts

Job description

Ladders is seeking a Senior Professional Services Project Manager to lead complex customer deployments from kickoff to closure. You will coordinate across internal specialists and customer stakeholders to remove roadblocks and keep multiple engagements moving forward, with a strong emphasis on security and networking solutions and executive communications.

The role requires a blend of project discipline, technical fluency, and the ability to drive adoption and operational enablement across