Remote: Senior Security Ops Lead & Incident Lead

Ladders; United States; Remote; USD 134,000 - 204,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Disability and life insurance

Paid time off

401(k) plan

Health and flexible spending accounts

Stock purchase plan

Job summary

We are seeking a Manager II, Security Operations for Ladders to lead SOC performance, incident response readiness, and day-to-day security operations. The role partners with engineering and executives to translate strategy into a practical SecOps roadmap, improve tooling quality, and strengthen the organization’s ability to detect, triage, and contain threats.

The position carries direct people leadership and will help mature security capabilities in a fast-moving technology environment.

Qualifications

• 8+ years in security operations, detection engineering, or incident response.
• Experience maturing cyber capabilities and driving organizational transformation.
• Demonstrated Sev1 incident command experience with cross-functional engineering and executive communications.
• Track record of owning a multi-quarter security program end-to-end.
• Experience owning MSP/MSSP relationships at scale.
• Working knowledge of EDR, SIEM, SOAR, and ticketing tools comparable to the security operations stack.
• 3+ years of direct people management, including hiring and performance management.

Responsibilities

• Own SOC operational performance metrics including alert triage and time-to-containment.
• Serve as incident commander for Sev1 and escalated security incidents.
• Manage operational accountability for AI agents in the SOC.
• Oversee the day-to-day MSP/contractor relationship for the SOC pod.
• Translate security strategy into a tactical SecOps roadmap.
• Ensure operational quality of core security tooling.
• Run a healthy 24x7 on-call rotation to mitigate alert fatigue.
• Provide management and career development for security engineers and analysts.
• Collaborate with the engineering function on capability development.

Skills

Security operations

Incident response

People management

Cross-functional collaboration

Tools

EDR

SIEM

SOAR

Ticketing tools

Job description

We are seeking a Manager II, Security Operations for Ladders to lead SOC performance, incident response readiness, and day-to-day security operations. The role partners with engineering and executives to translate strategy into a practical SecOps roadmap, improve tooling quality, and strengthen the organization’s ability to detect, triage, and contain threats.

The position carries direct people leadership and will help mature security capabilities in a fast-moving technology environment.