Remote Senior PM, Onboarding & Activation (B2B SaaS)

Themis Solutions Inc.; California (MO); Hybrid; USD 99,000 - 134,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

Hybrid work

In-office twice weekly

Counseling benefit

RRSP matching

RESP contribution

Clioversary

Job summary

Clio is seeking a Senior Product Manager, Onboarding and Activation to own the 120-day onboarding journey across Manage, Grow, Payments, Work, and Accounting. You design onboarding paths for different firm types, define activation, and lead cross‑team efforts to move customers from sign‑up to real value.

This role requires building internal tooling for onboarding teams, instrumenting metrics, and shipping end-to-end in a multi‑product B2B SaaS environment.

Qualifications

• Experience owning onboarding, activation, or early lifecycle product work with measurable outcomes.
• Ability to define activation metrics and build instrumentation to track them.
• Proven ability to work across multiple product teams without direct authority.
• Strong written communication for specs and strategy updates.

Responsibilities

• Own the 120-day onboarding journey across Clio products and map the path to value.
• Define activated state for each product and instrument the journey with cohort analysis and milestone tracking.
• Build internal tooling for Onboarding Specialists and Data Migration teams to move faster.
• Design in-product onboarding experiences and cross-team coordination with CS and product teams.
• Partner across product teams to ensure a coherent onboarding experience within Manage, Work, Grow, Payments and Accounting.

Skills

Onboarding systems

Activation metrics

Cross-team collaboration

Data-informed decisions

Customer journey thinking

Internal tooling

Shipping end-to-end in B2B SaaS

Strong written communication

Tools

Pendo

Amplitude

Appcues

Segment

Job description

Clio is seeking a Senior Product Manager, Onboarding and Activation to own the 120-day onboarding journey across Manage, Grow, Payments, Work, and Accounting. You design onboarding paths for different firm types, define activation, and lead cross‑team efforts to move customers from sign‑up to real value.

This role requires building internal tooling for onboarding teams, instrumenting metrics, and shipping end-to-end in a multi‑product B2B SaaS environment.