Remote Senior Observability Engineering Manager

Ladders; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Opportunity to lead a high-impact team

Access to cutting-edge observability

Collaborative cross-functional work

Professional growth opportunities

Engagement with multi-tenant systems

Job summary

Ladders is seeking a Senior Engineering Manager, Observability Engineering to lead strategy and execution for observability in large-scale production environments. This role will guide a high-ownership engineering team focused on telemetry, alerting, incident response, and customer-facing observability features.

It will also partner closely with Product, SDK, and other cross-functional teams to balance technical priorities, improve reliability, and manage cost efficiency. Location: Remote.

Qualifications

• Proven experience leading engineering teams that build and operate observability platforms at scale.
• Demonstrated success in hiring, coaching, and managing performance within engineering teams.
• Bachelor's degree in Computer Science or related field; advanced degree preferred.
• Excellent communication skills for cross-functional collaboration.

Responsibilities

• Own the observability technical roadmap and delivery aligned with engineering priorities.
• Lead, hire, and develop a high-ownership engineering team, guiding technical decisions.
• Manage the ingestion, storage, query, and visualization of high-cardinality telemetry.
• Oversee alerting and incident response tooling, driving improvements in detection quality.
• Collaborate with Product and SDK teams to enhance customer-facing telemetry features.
• Manage observability unit economics, including cost per ingested series and query.
• Partner with various teams to resolve priorities and communicate technical tradeoffs.

Skills

Leadership

People management

Distributed systems

Observability platforms

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Computer Science or related field

Master's degree or higher preferred

Job description

Ladders is seeking a Senior Engineering Manager, Observability Engineering to lead strategy and execution for observability in large-scale production environments. This role will guide a high-ownership engineering team focused on telemetry, alerting, incident response, and customer-facing observability features.

It will also partner closely with Product, SDK, and other cross-functional teams to balance technical priorities, improve reliability, and manage cost efficiency. Location: Remote.