Senior Engineering Manager, Observability Engineering

Ladders; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Opportunity to lead a high-impact team

Access to cutting-edge observability

Collaborative cross-functional work

Professional growth opportunities

Engagement with multi-tenant systems

Job summary

Ladders is seeking a Senior Engineering Manager, Observability Engineering to lead strategy and execution for observability in large-scale production environments. This role will guide a high-ownership engineering team focused on telemetry, alerting, incident response, and customer-facing observability features.

It will also partner closely with Product, SDK, and other cross-functional teams to balance technical priorities, improve reliability, and manage cost efficiency. Location: Remote.

Qualifications

• Proven experience leading engineering teams that build and operate observability platforms at scale.
• Demonstrated success in hiring, coaching, and managing performance within engineering teams.
• Bachelor's degree in Computer Science or related field; advanced degree preferred.
• Excellent communication skills for cross-functional collaboration.

Responsibilities

• Own the observability technical roadmap and delivery aligned with engineering priorities.
• Lead, hire, and develop a high-ownership engineering team, guiding technical decisions.
• Manage the ingestion, storage, query, and visualization of high-cardinality telemetry.
• Oversee alerting and incident response tooling, driving improvements in detection quality.
• Collaborate with Product and SDK teams to enhance customer-facing telemetry features.
• Manage observability unit economics, including cost per ingested series and query.
• Partner with various teams to resolve priorities and communicate technical tradeoffs.

Skills

Leadership

People management

Distributed systems

Observability platforms

Cross-functional collaboration

Communication skills

Education

Bachelor's degree in Computer Science or related field

Master's degree or higher preferred

Job description

For our client, we are seeking a Senior Engineering Manager, Observability Engineering to join the team of a leader in the Information Technology space.

This leader will own the strategy and execution for observability capabilities that support large-scale, production environments. The role will guide a high-ownership engineering team focused on telemetry, alerting, incident response, and customer-facing observability features. It will also partner closely with Product, SDK, and other cross-functional teams to balance technical priorities, improve reliability, and manage cost efficiency.

Location: Remote

Compensation: $150,000 – $180,000 annually

Responsibilities

• Own the observability technical roadmap and delivery aligned with engineering priorities
• Lead, hire, and develop a high-ownership engineering team, guiding technical decisions
• Manage the ingestion, storage, query, and visualization of high-cardinality telemetry
• Oversee alerting and incident response tooling, driving improvements in detection quality
• Collaborate with Product and SDK teams to enhance customer-facing telemetry features
• Manage observability unit economics, including cost per ingested series and query
• Partner with various teams to resolve priorities and communicate technical tradeoffs

Qualifications

• Proven experience leading engineering teams that build and operate observability platforms at scale
• Demonstrated success in hiring, coaching, and managing performance within engineering teams
• 15+ years in software/infrastructure engineering, including 7+ years in people management
• Strong distributed-systems expertise with hands-on architectural judgment
• Experience operating multi-tenant infrastructure for production workloads
• Bachelor's degree in Computer Science or related field; advanced degree preferred
• Excellent communication skills for cross-functional collaboration

Benefits

• Opportunity to lead a high-impact engineering team in a critical domain
• Access to cutting-edge technologies and methodologies in observability
• Collaborative work environment with cross-functional teams
• Focus on professional growth and development opportunities
• Engagement with large-scale, multi-tenant systems used by major companies

Our client is an equal opportunity employer.