Head of Observability Platform & Reliability

Temporal; Seattle (WA); On-site; USD 180,000 - 260,000; Full time

Job summary

Temporal is seeking a Senior Engineering Manager for Observability Engineering to lead our telemetry platform at scale. You will own the ingestion, storage, query, and visualization path, influence cost and architecture, and partner with product teams to deliver reliable, observable systems for our multi‑tenant cloud platform.

You will hire and coach engineers, drive live‑site reliability, and align roadmap with business priorities across engineering, security, and support.

Qualifications

• Experience leading teams for observability platforms at scale.
• Strong ownership of delivery and live-site outcomes.
• 15+ years in software/infrastructure with 7+ years people management.
• Experience hiring, leveling, and performance management.
• Excellent cross-functional communication with leadership.

Responsibilities

• Own observability roadmap and platform ingestion/storage/query/visualization.
• Lead a high-ownership engineering team and guide decisions through reviews.
• Own incident response tooling and runbooks for on-call stability.
• Partner with Product and SDK teams on telemetry exposed to customers.
• Manage unit economics, cost, capacity, and vendor relationships.

Skills

Leadership

Coaching

Observability

Telemetry

Reliability

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Prometheus

Grafana

Tempo

OpenTelemetry

Kubernetes

Job description

Temporal is seeking a Senior Engineering Manager for Observability Engineering to lead our telemetry platform at scale. You will own the ingestion, storage, query, and visualization path, influence cost and architecture, and partner with product teams to deliver reliable, observable systems for our multi‑tenant cloud platform.

You will hire and coach engineers, drive live‑site reliability, and align roadmap with business priorities across engineering, security, and support.