Remote Senior Network Operations Lead

Levi Strauss & Co.

Oregon

Hybrid

USD 120,000 - 180,000

Full time

5 days ago

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Job summary

Levi Strauss & Co. is seeking a Senior Network Operations Analyst to join our Global Network Operations team. You will lead complex incident response, guide peers, and collaborate with engineering, security, cloud, and field services to improve network reliability and maturity.

The role requires deep hands-on experience with enterprise LAN/WAN, SD-WAN, routing, switching, DNS/DHCP, firewalls, and monitoring. You will mentor teams and drive data-driven improvements across global environments.

Qualifications

8+ years of experience in network operations or equivalent role.
Advanced knowledge of enterprise LAN, WAN, wireless, SD-WAN, cloud connectivity, routing, switching, DNS, DHCP, firewalls.
Experience leading complex troubleshooting, major incident response, and service improvement in a global enterprise.
Experience guiding and mentoring other professionals and coordinating across teams.
Hands-on with network observability, analytics, or automation technologies.

Responsibilities

Serve as a senior technical escalation point, leading investigation and resolution of complex network incidents globally.
Coordinate major incident response across operations, engineering, security, and service providers with clear ownership and timely communication.
Lead operational improvements across monitoring, alerting, problem management, documentation, and change readiness.
Mentor Network Operations team members and help build internal capabilities to reduce external dependencies.
Use data and AI-enabled insights to improve root-cause analysis and move toward proactive network operations.