Remote Senior ML Engineer — AI CX & Multi-Agent Systems

Coinbase, Inc.; United States; Hybrid; USD 191.000 - 225.000; Vollzeit

Zusammenfassung

Coinbase, Inc. is seeking a Senior Machine Learning Engineer for the CX Intelligence Engineering team to design and build AI-powered systems that connect our Help Center, chatbots, and agent workflows.

This role will own end-to-end ML initiatives and deploy multi-agent frameworks to scale customer interactions securely. You will mentor teammates, guide architectural decisions, and work with a cross-functional group to deliver human-centered, compliant AI solutions that boost automation,

Qualifikationen

• 5+ years of professional ML and software engineering experience.
• Hands-on with large language models and generative AI ecosystems.
• Proficiency in Python for production ML code.
• Domain depth in NLP, information retrieval, or conversational AI.
• Ability to write design documents and communicate ML concepts clearly.
• Responsible use of generative AI with human oversight.
• Experience using AI tools with human-in-the-loop practices.

Aufgaben

• Architect and deploy the multi-agent framework for agent assist and secure LLM-powered actions.
• Own end-to-end project execution for complex ML initiatives from design to production.
• Build AI-driven concierge chat and agent copilot experiences to improve resolution rates.
• Develop systems to detect bad actors and maintain safety at scale.
• Establish best practices for ML system design and development workflows.

Kenntnisse

Python

ML engineering

LLM orchestration

Cross-functional communication

Ausbildung

Bachelor's degree in a related field

Tools

LangGraph

LangSmith

Google ADK

Vertex AI

AWS Bedrock

Jobbeschreibung

Coinbase, Inc. is seeking a Senior Machine Learning Engineer for the CX Intelligence Engineering team to design and build AI-powered systems that connect our Help Center, chatbots, and agent workflows.

This role will own end-to-end ML initiatives and deploy multi-agent frameworks to scale customer interactions securely. You will mentor teammates, guide architectural decisions, and work with a cross-functional group to deliver human-centered, compliant AI solutions that boost automation,