Remote Senior ML Engineer - CX AI & NLP Orchestration

Coinbase, Inc.; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Coinbase, Inc. seeks a Senior Machine Learning Engineer to build AI-driven conversational systems for customer support.

This remote role is open to experienced ML engineers with a strong background in NLP and deep learning. You will architect and deploy orchestration layers that manage state transitions and intent routing within a distributed conversational environment, bridging advanced research with production-grade services.

Qualifications

• Strong background in NLP and deep learning.
• Experience deploying ML models to production.
• Proven ability to lead ML projects.
• Excellent security and performance focus.

Responsibilities

• Architect and deploy orchestration layers for conversational systems.
• Bridge research with production-grade services.
• Mentor junior engineers and conduct design reviews.
• Lead end-to-end ML projects from design to delivery.

Skills

NLP

Deep Learning

Distributed systems

Leadership

Mentoring

Tools

MLOps

Model deployment

Job description

Coinbase, Inc. seeks a Senior Machine Learning Engineer to build AI-driven conversational systems for customer support.

This remote role is open to experienced ML engineers with a strong background in NLP and deep learning. You will architect and deploy orchestration layers that manage state transitions and intent routing within a distributed conversational environment, bridging advanced research with production-grade services.