Remote Senior Manager, Critical Spares & Recovery Ops

Lumen; Topeka (KS); Remote; USD 132,000 - 176,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Wellness program

Job summary

Lumen is seeking a Senior Sparing Program Manager to oversee end-to-end spare parts operations for enterprise and critical infrastructure across the U.S. remotely.

You will drive governance, 24x7 readiness, and escalations while leading cross-functional teams to deliver rapid restoration and optimal asset lifecycle management. Responsibilities include managing the full spares lifecycle, collaborating on forecasting, depot strategy, and capital avoidance, and driving automation to enhance

Qualifications

• Progressive leadership experience in supply chain, logistics, or mission-critical environments.
• Ability to lead teams and cross-functional execution in high-pressure operations.
• Strong analytical capability to turn data into timely decisions and actions.

Responsibilities

• Own urgent, disciplined execution across the full spares lifecycle, including fulfillment and returns.
• Establish program governance, priorities, and improvement plans to support restoration speed and finances.
• Maintain 24x7 readiness for outages and critical installations as part of Emergency Response Team.
• Lead senior escalation for urgent program issues and DOA replacements.
• Represent Sparing Program in leadership forums and customer reviews.
• Lead managers and teams with accountability and succession planning.
• Drive cost control, asset recovery, and capitalization avoidance.
• Use analytics and root-cause analysis to resolve gaps and recurring risks.
• Collaborate on deployed-base analysis, sparing requirements, forecasting, depot strategy, and capital recommendations.
• Drive automation and system integration to improve traceability and restoration speed.

Skills

Leadership

Program management

Analytics

Cross-functional

Communication

Education

Bachelor's degree

Tools

SAP S/4HANA

ERP systems

OpsConsole

Job description

Lumen is seeking a Senior Sparing Program Manager to oversee end-to-end spare parts operations for enterprise and critical infrastructure across the U.S. remotely.

You will drive governance, 24x7 readiness, and escalations while leading cross-functional teams to deliver rapid restoration and optimal asset lifecycle management. Responsibilities include managing the full spares lifecycle, collaborating on forecasting, depot strategy, and capital avoidance, and driving automation to enhance