Remote Senior Manager, Care Pro Engagement & Retention

Honor; United States; Remote; USD 118,000 - 131,000; Full time

Benefits offered by this job

Equity

401K with match

Medical, dental, and vision coverage

Disability insurance

Life insurance

Generous paid time off

Mental health benefits

Wellness program

Discount program

Job summary

Honor is seeking a Sr. Manager, Care Pro Workforce Engagement to own the strategy and execution of programs designed to improve Care Pro retention, hours worked, and workforce participation across a remote, distributed network.

You will partner with Workforce, Care Operations, People, Communications, Legal, and cross‑functional teams to design onboarding, ongoing engagement, recognition, community building, and career development initiatives that scale.

Qualifications

• 8–10+ years of program management, workforce engagement, or related fields.
• Experience designing and scaling programs that improve retention, participation, or engagement.
• Strong analytical skills and data-driven decision making.
• Experience leading experiments, pilots, or process improvements.
• Proven ability to lead cross-functional initiatives end-to-end.
• Excellent written and verbal communication, with stakeholder influence.
• Comfort operating in ambiguity with a bias toward action and impact.
• Healthcare/home care or people-centered service experience preferred.

Responsibilities

• Drive workforce strategy and business outcomes, translating priorities into high-impact initiatives.
• Design and scale engagement programs across the Care Pro journey, including onboarding, tenure, ongoing engagement, recognition, and development.
• Lead experimentation and innovation, testing new approaches and translating learnings into scalable programs.
• Champion the Care Pro experience, identifying barriers to engagement and creating meaningful opportunities.
• Use data to drive decisions, establish success measures, and connect investments to outcomes.
• Lead cross-functional execution with Workforce, Care Operations, regional teams, and corporate functions.
• Continuously improve and optimize programs, scaling effective approaches across markets.

Skills

Program management

Workforce engagement

Data analysis

Experimentation

Cross-functional leadership

Communication

Ambiguity handling

Strategic thinking

Job description

Honor is seeking a Sr. Manager, Care Pro Workforce Engagement to own the strategy and execution of programs designed to improve Care Pro retention, hours worked, and workforce participation across a remote, distributed network.

You will partner with Workforce, Care Operations, People, Communications, Legal, and cross‑functional teams to design onboarding, ongoing engagement, recognition, community building, and career development initiatives that scale.