Senior Manager, Care Pro Engagement & Retention

Honor Technology; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Equity & 401K

Medical, dental, and vision coverage

Disability & life insurance

Generous time off & wellness programs

Job summary

Honor Technology is leading aging care innovation with the Home Instead in-home care network. We seek a senior program leader to own retention programs for Care Pros and to scale engagement across the journey, from design to measurement.

You will partner with Workforce, Care Operations, and corporate teams to drive impact. You will design experiments, translate learnings into scalable initiatives, and establish success metrics that tie investments to outcomes, influencing cross-functional

Qualifications

• 8-10+ years in program management or workforce engagement.
• Experience scaling retention or engagement programs.
• Strong analytical and data-driven decision making.
• Experience leading experiments, pilots, or continuous improvement.
• Strong program management and stakeholder communication skills.

Responsibilities

• Own strategy for improving Care Pro retention, hours worked, and workforce participation.
• Design and scale engagement programs across the Care Pro journey.
• Lead experimentation and translate learnings into scalable programs.
• Establish and own program success measures and connect investments to outcomes.
• Drive cross-functional execution across Workforce, Care Operations, and corporate teams.

Job description

Honor Technology is leading aging care innovation with the Home Instead in-home care network. We seek a senior program leader to own retention programs for Care Pros and to scale engagement across the journey, from design to measurement.

You will partner with Workforce, Care Operations, and corporate teams to drive impact. You will design experiments, translate learnings into scalable initiatives, and establish success metrics that tie investments to outcomes, influencing cross-functional