Senior Employee Experience Lead — Culture & Engagement

24 Hour Home Care; El Segundo (CA); Hybrid; USD 110,000 - 130,000; Full time

Job summary

24 Hour Home Care is seeking a Senior Manager, Employee Experience to design and run programs that boost engagement, culture, recognition, and connection across corporate, field, remote, and frontline teams. You will partner with People leadership and cross-functional teams to translate priorities into scalable programs and measurable outcomes.

The role leads the Employee Experience function, owning the roadmap and driving improvements in the employee journey from onboarding to milestones, with

Qualifications

• 6+ years of progressive experience in employee experience, employee engagement, internal communications, talent management, organizational development, or a related People function.

Responsibilities

• Develop and execute the enterprise Employee Experience strategy, roadmap, and annual calendar.
• Lead employee engagement and listening programs, including surveys, focus groups, and feedback channels.
• Build and manage employee recognition programs, cultural initiatives, and a Culture Ambassador network.
• Own People communications strategy and execution, developing employee messaging, calendars, manager resources, and channels.
• Enhance the employee journey by improving onboarding, milestones, and transitions.
• Develop and oversee company-wide community impact and volunteer initiatives.
• Establish Employee Experience metrics and monitor program effectiveness.

Skills

Employee experience

Employee engagement

Internal communications

Talent management

Organizational development

Cross‑functional collaboration

Data analysis

Project management

Job description

24 Hour Home Care is seeking a Senior Manager, Employee Experience to design and run programs that boost engagement, culture, recognition, and connection across corporate, field, remote, and frontline teams. You will partner with People leadership and cross-functional teams to translate priorities into scalable programs and measurable outcomes.

The role leads the Employee Experience function, owning the roadmap and driving improvements in the employee journey from onboarding to milestones, with