Remote Senior Manager, Business Systems & Strategy

Parasol Alliance; United States; Remote; USD 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Work from home

Bonus opportunities

Responsible time off

Zusammenfassung

Parasol Alliance is seeking a Manager of Business Systems to lead the strategy, support, and ongoing optimization of enterprise systems across HRIS, payroll, finance, CRM, and more. You will guide system governance, vendor relationships, and cross-functional collaboration to align technology with business goals.

The role emphasizes people leadership, project delivery, and ensuring timely, high-quality outcomes while maintaining standardized processes and documentation in a fully remote

Qualifikationen

• Bachelor’s degree in Information Technology, Business Administration, Computer Science, Information Systems, or related field preferred.
• Equivalent combination of relevant education, management experience, and demonstrated business systems expertise will be considered.
• Relevant certifications in business analysis, project management, IT, systems administration, or leadership are a plus.
• Demonstrated experience supporting, administering, implementing, or optimizing enterprise business systems across multiple functional areas.
• Progressive experience in business systems, business analysis, application management, technology operations, or related discipline.
• Prior experience directly managing or supervising employees, including performance management, coaching, workload planning, and employee development.
• Experience managing software vendors, system implementations, upgrades, integrations, or technology projects.
• Experience translating business requirements into system solutions and process improvements.
• Experience working in a client-facing, managed services, consulting, or multi-stakeholder technology environment preferred.

Aufgaben

• Leads and manages the Business Systems team, including workload planning, coaching, performance management, professional development, and accountability.
• Oversees enterprise business systems across HRIS, payroll, finance, CRM, scheduling, workflow, dining, document management, and reporting.
• Establishes priorities, standards, workflows, and service expectations for business system support and project delivery.
• Provides escalation support for complex business system issues while supporting a portfolio of clients directly.
• Partners with leadership and stakeholders to identify system needs, evaluate solutions, prioritize initiatives, and align technology investments with business objectives.
• Manages vendor relationships and participates in software selection, contract reviews, performance discussions, and issue escalation.
• Develops and maintains system documentation, knowledge resources, processes, and governance standards.
• Serve as a senior point of contact for business systems matters and maintain clear, professional communication with leadership, clients, employees, vendors, and cross-functional teams.
• Operates in a fully remote work environment, with occasional travel as business needs require.

Kenntnisse

Team leadership

Vendor management

Project management

Stakeholder communication

Business analysis

Ausbildung

Bachelor’s degree in IT / CS / Business / Information Systems

PMP/CBAP/ITIL certifications (preferable)

Tools

ERP systems

CRM platforms

ITSM tools

Jobbeschreibung

Parasol Alliance is seeking a Manager of Business Systems to lead the strategy, support, and ongoing optimization of enterprise systems across HRIS, payroll, finance, CRM, and more. You will guide system governance, vendor relationships, and cross-functional collaboration to align technology with business goals.

The role emphasizes people leadership, project delivery, and ensuring timely, high-quality outcomes while maintaining standardized processes and documentation in a fully remote