Remote Senior Lead Technical Knowledge Consultant

Lumen; Indianapolis (IN); Teletrabalho; USD 105 000 - 155 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Bonus structure

Resumo da oferta

Lumen is seeking a Senior Lead Technical Knowledge Consultant to own our technical knowledge ecosystem, translating field experience into scalable learning assets for the technical sales organization. You will curate training materials, manage updates, and drive onboarding and certification programs to boost seller readiness and revenue growth.

You will collaborate with Product, Operations, Enablement, and SME teams to ensure content remains accurate, current, and aligned with business

Qualificações

• Bachelor's degree or equivalent combination of education and experience.

Responsabilidades

• Curate and maintain the technical knowledge library for content quality and consistency.
• Establish governance for content creation, review, publication, and lifecycle management.
• Publish technical product updates to the technical seller community.
• Support onboarding, training, and continuous learning initiatives for technical sales.
• Collaborate with Product, Technical Sales, Operations, Education, and Enablement teams to align knowledge initiatives.

Conhecimentos

Technical sales

Content development

Cross-functional collaboration

Communication

Program leadership

Formação académica

Bachelor's degree or equivalent

Ferramentas

SharePoint

Descrição da oferta de emprego

Lumen is seeking a Senior Lead Technical Knowledge Consultant to own our technical knowledge ecosystem, translating field experience into scalable learning assets for the technical sales organization. You will curate training materials, manage updates, and drive onboarding and certification programs to boost seller readiness and revenue growth.

You will collaborate with Product, Operations, Enablement, and SME teams to ensure content remains accurate, current, and aligned with business