Remote Senior IT Change & Application Delivery Lead

Ladders; United States; Remote; USD 103,000 - 198,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) and pension plans

Life insurance and parental benefits

Adoption assistance and paid time off

Job summary

Our client, a leader in the Finance & Insurance space, seeks a Senior IT Change Coordinator - Application Delivery to join its team. The role centers on coordinating IT changes with rigorous governance to ensure reliable service delivery in a regulated environment.

The candidate will work with technical teams, SMEs, and governance stakeholders to reduce change-related risk, improve process quality, and align with ITIL disciplines while supporting Agile SDLC practices and CI/CD pipelines.

Qualifications

• Bachelor's degree or 4 years of relevant education/experience.
• 6 years of experience in IT change management, release management, or technical project management.
• Advanced knowledge of ITIL and Change Enablement practices.
• Experience with Agile delivery, SDLC, application testing, and CI/CD.
• Strong attention to detail and knowledge of risk and regulatory requirements.

Responsibilities

• Facilitate complex IT change requests and ensure compliance with regulatory standards.
• Apply the appropriate level of rigor based on change complexity and potential impact.
• Identify and resolve quality issues affecting IT service delivery.
• Partner with subject matter experts to strengthen process controls and integration with ITIL disciplines.
• Anticipate and mitigate process control issues, driving timely resolution.
• Assist in reviews of configuration management effectiveness.
• Serve as an escalation point for junior team members on complex issues.

Skills

IT change management

Release management

Technical project management

ITIL Change Enablement

Agile delivery

CI/CD

Education

Bachelor's degree or equivalent

Job description

Our client, a leader in the Finance & Insurance space, seeks a Senior IT Change Coordinator - Application Delivery to join its team. The role centers on coordinating IT changes with rigorous governance to ensure reliable service delivery in a regulated environment.

The candidate will work with technical teams, SMEs, and governance stakeholders to reduce change-related risk, improve process quality, and align with ITIL disciplines while supporting Agile SDLC practices and CI/CD pipelines.