Hybrid IT Change & Release Leader, App Delivery

USAA Life Insurance Company

San Antonio (TX)

Hybrid

USD 103,000 - 198,000

Full time

3 days ago

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Job summary

USAA Life Insurance Company in San Antonio, TX, seeks a Senior IT Change Coordinator - Application Delivery to govern complex software releases across IT. You will coordinate dependencies, assess deployment risk, and ensure production reliability while collaborating with engineering, QA, DevOps, and business teams.

Ideal candidates have 6+ years in IT change/ release management, ITIL/DevOps certifications, and experience with CI/CD, deployment governance, and cross-functional release

Qualifications

Bachelor's degree or 4 years of relevant education/experience.
6 years of IT change management, release management, application delivery, or related experience.
ITIL 4, SAFe, Scrum, DevOps certs.
Experience with enterprise CI/CD and deployment governance.

Responsibilities

Facilitates complex IT change requests meeting regulatory standards.
Drives appropriate rigor level based on technical complexity and impact.
Identifies quality issues impacting IT service delivery and ensures resolution.
Partners with SMEs to improve and automate process controls.
Supports reviews on effectiveness of configuration management operations.

Skills

IT change management

Release management

Waterfall & Agile

CI/CD

DevOps

Education

Bachelor's degree

4 years of relevant education/experience

Tools

CI/CD platforms

Release orchestration

Observability

Deployment automation

Job description

Ideal candidates have 6+ years in IT change/ release management, ITIL/DevOps certifications, and experience with CI/CD, deployment governance, and cross-functional release

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