Remote Senior IT Architect - CX Platform & Cloud Solutions

DIRECTV; Burlington (VT); Remote; USD 134.000 - 244.000; Vollzeit

Zusammenfassung

DIRECTV is seeking an experienced Principal IT Software Engineer 1 to set architectural direction across multiple teams and drive end-to-end designs for CX orchestration platforms, centered on AWS, Genesys Cloud, and Salesforce. You will mentor engineers, influence enterprise standards, and lead high-impact initiatives with broad scope.

You will shape multi-quarter roadmaps, manage complex dependencies, and act as the primary technical escalation point while promoting engineering excellence and

Qualifikationen

• Bachelor's degree in Computer Science, Engineering, or related field; advanced degree a plus.
• 3–5 years of progressive software engineering experience including senior/lead roles.
• Experience designing reliable workflows and integrations in major CRMs, especially Salesforce.

Aufgaben

• Architects and delivers highly complex cross-system solutions across teams.
• Sets technical direction and architectural standards across the org.
• Lead development of data pathways between internal and external systems, including CRM and APIs.
• Facilitates architectural reviews and governance forums; aligns with enterprise strategy.
• Drives multi-PI roadmaps and sequences work across teams.
• Primary escalation point for the most complex problems; mentors senior engineers.
• Champions best practices, coding standards, and tooling strategy.

Kenntnisse

Architecture

AWS

Salesforce

Terraform

REST APIs

SAFe planning

Mentoring

Cross-team leadership

Executive presence

Technical governance

Ausbildung

Bachelor's degree in CS/Engineering

Tools

AWS

Terraform

Salesforce

Jobbeschreibung

DIRECTV is seeking an experienced Principal IT Software Engineer 1 to set architectural direction across multiple teams and drive end-to-end designs for CX orchestration platforms, centered on AWS, Genesys Cloud, and Salesforce. You will mentor engineers, influence enterprise standards, and lead high-impact initiatives with broad scope.

You will shape multi-quarter roadmaps, manage complex dependencies, and act as the primary technical escalation point while promoting engineering excellence and