Remote Senior Implementation Manager: Healthcare SaaS

Ladders

EE. UU.

A distancia

USD 100.000 - 120.000

Jornada completa

Ahora mismo
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Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision insurance
FSA/HSA options
Generous PTO & remote-work flexibility
401(k) with Company Match
Life Insurance and Pet Insurance

Descripción de la vacante

Ladders is seeking a Senior Implementation Manager to lead technical implementations for healthcare clients and help them adopt the platform. You will translate client needs into actionable plans and coordinate across technical and non-technical stakeholders to deliver accurate configurations and tests.

The role emphasizes data migration, integration validation, and ongoing process improvements to ensure smooth onboarding, with remote work and a competitive compensation package.

Formación

  • 3–6+ years in technical implementation or engineering roles.
  • Hands-on experience with API integrations and data mapping.
  • Configuring complex SaaS workflows.
  • Experience with data migration and transformation processes.
  • Troubleshooting using logs and debugging tools.
  • Clear communicator with technical and non-technical stakeholders.
  • Ability to create comprehensive implementation documentation.

Responsabilidades

  • Translate client requirements into technical implementation plans.
  • Configure the company's platform based on reusable patterns.
  • Implement and validate integrations using various technical methods.
  • Execute data migration and cleanup tasks effectively.
  • Develop technical test plans to ensure comprehensive coverage.
  • Troubleshoot and resolve implementation issues proactively.
  • Maintain technical documentation throughout the implementation process.

Conocimientos

API integrations
Data mapping
SaaS workflows
Data migration
Troubleshooting
Documentation
Stakeholder communication

Descripción del empleo

Ladders is seeking a Senior Implementation Manager to lead technical implementations for healthcare clients and help them adopt the platform. You will translate client needs into actionable plans and coordinate across technical and non-technical stakeholders to deliver accurate configurations and tests.

The role emphasizes data migration, integration validation, and ongoing process improvements to ensure smooth onboarding, with remote work and a competitive compensation package.

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