Senior Implementation Manager

Ladders; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

FSA/HSA options

Generous PTO & remote-work flexibility

401(k) with Company Match

Life Insurance and Pet Insurance

Job summary

Ladders is seeking a Senior Implementation Manager to lead technical implementations for healthcare clients and help them adopt the platform. You will translate client needs into actionable plans and coordinate across technical and non-technical stakeholders to deliver accurate configurations and tests.

The role emphasizes data migration, integration validation, and ongoing process improvements to ensure smooth onboarding, with remote work and a competitive compensation package.

Qualifications

• 3–6+ years in technical implementation or engineering roles.
• Hands-on experience with API integrations and data mapping.
• Configuring complex SaaS workflows.
• Experience with data migration and transformation processes.
• Troubleshooting using logs and debugging tools.
• Clear communicator with technical and non-technical stakeholders.
• Ability to create comprehensive implementation documentation.

Responsibilities

• Translate client requirements into technical implementation plans.
• Configure the company's platform based on reusable patterns.
• Implement and validate integrations using various technical methods.
• Execute data migration and cleanup tasks effectively.
• Develop technical test plans to ensure comprehensive coverage.
• Troubleshoot and resolve implementation issues proactively.
• Maintain technical documentation throughout the implementation process.

Skills

API integrations

Data mapping

SaaS workflows

Data migration

Troubleshooting

Documentation

Stakeholder communication

Job description

For our client, we are seeking a Senior Implementation Manager to join the team of a leader in the Healthcare space.

This role will oversee technical implementation efforts that help healthcare clients successfully adopt and integrate the company's platform. You will translate client needs into actionable implementation plans, coordinate across technical and non-technical stakeholders, and ensure solutions are configured, tested, and delivered with accuracy. The position also plays a key role in data migration, integration validation, and ongoing process improvement to support smooth client onboarding.

Location: Remote

Compensation: $100,000 – $120,000 annually

Responsibilities

• Translate client requirements into technical implementation plans
• Configure the company's platform based on reusable patterns
• Implement and validate integrations using various technical methods
• Execute data migration and cleanup tasks effectively
• Develop technical test plans to ensure comprehensive coverage
• Troubleshoot and resolve implementation issues proactively
• Maintain technical documentation throughout the implementation process

Qualifications

• 3-6+ years in technical implementation or engineering roles
• Hands-on experience with API integrations and data mapping
• Proficient in configuring complex SaaS workflows
• Skilled in data migration and transformation processes
• Strong troubleshooting capabilities using logs and debugging tools
• Clear communicator with technical and non-technical stakeholders
• Ability to create comprehensive documentation for implementations

Benefits

• Medical, Dental & Vision insurance
• Flexible Spending and Health Savings Accounts
• Generous PTO and remote-work flexibility
• 401(k) with Company Match
• Life Insurance and Pet Insurance options

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.