Remote Senior Financial Systems Support Analyst

Jack Henry & Associates, Inc.; Monett (MO); On-site; USD 68,700 - 103,150; Full time

Benefits offered by this job

Comprehensive benefits

Support for personal and professional development

Job summary

Jack Henry & Associates, Inc. is looking for a customer-focused Operations Support Analyst in Monett, Missouri. This role involves providing high-quality support for Symitar clients and requires at least 6 years of experience in a financial institution.

The ideal candidate will possess strong troubleshooting skills, technical expertise in lending processes, and a commitment to delivering exceptional customer service. This remote position allows flexible workspace options but requires proximity to specific office locations.

Qualifications

• 6+ years of experience in a financial institution (bank or credit union).
• Experience in lending environments.
• Strong troubleshooting skills with rapid customer service delivery.

Responsibilities

• Analyze customer environments and consult on existing products.
• Provide software support and guidance on product functionality.
• Coordinate with internal teams to address customer needs.

Skills

Customer service

Troubleshooting

Lending processes

Financial institution experience

Job description

Jack Henry & Associates, Inc. is looking for a customer-focused Operations Support Analyst in Monett, Missouri. This role involves providing high-quality support for Symitar clients and requires at least 6 years of experience in a financial institution.

The ideal candidate will possess strong troubleshooting skills, technical expertise in lending processes, and a commitment to delivering exceptional customer service. This remote position allows flexible workspace options but requires proximity to specific office locations.