Remote Senior Enterprise CSM — Crypto SaaS Growth

Notabene; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Notabene is hiring a Senior Enterprise CSM to manage strategic crypto/compliance SaaS customers in a fully remote US role. You will own renewals, upsells, and complex enterprise engagements, working cross-functionally with Sales and Product to expand footprints across banks and fintechs.

You will partner with customer engineering teams on API integrations, data flows, and compliance programs while driving retention and expansion in a fast-growing Series B environment.

Qualifications

• Senior-level enterprise CSM or SAAS account management experience.
• Experience with crypto, fintech, or regtech customers a plus.
• Ability to read and discuss API integration with engineering teams.

Responsibilities

• Own enterprise customers from signature to renewal and expansion.
• Lead renewals and upsells, with pricing and executive stakeholder engagement.
• Collaborate with Sales to map opportunities across units, regions, and products.
• Serve as technical point of contact for API integrations and data integrity.

Skills

Enterprise CSM

Crypto compliance

API fluency

Churn reduction

Tools

HubSpot

Job description

Notabene is hiring a Senior Enterprise CSM to manage strategic crypto/compliance SaaS customers in a fully remote US role. You will own renewals, upsells, and complex enterprise engagements, working cross-functionally with Sales and Product to expand footprints across banks and fintechs.

You will partner with customer engineering teams on API integrations, data flows, and compliance programs while driving retention and expansion in a fast-growing Series B environment.