Remote Senior Education Implementation Leader

Houghton Mifflin Harcourt Co; Town of Texas (WI); Teletrabalho; USD 110 000 - 150 000; Tempo integral

Resumo da oferta

Houghton Mifflin Harcourt Co is seeking a Senior Implementation Manager to drive customer success across districts, coordinating professional learning and product adoption. You will manage accounts, deliver revenue-generating service events, and partner with Sales to inform renewal and expansion strategies.

The role emphasizes leadership, strategic planning, and strong collaboration with educators to ensure student growth and effective instructional practices.

Qualificações

• Experience in enterprise education services and account management.
• Proven ability to coach educators and lead professional learning.
• Collaboration with Sales to renew and expand customer usage.

Responsabilidades

• Manage 2–5M in services and multi-year product adoptions for districts.
• Lead online and in-person professional learning sessions.
• Partner with Sales to communicate progress and renewal needs.
• Plan, execute, and monitor success plans and accounts.

Conhecimentos

Account management

Customer success

Educational coaching

Sales collaboration

Gainsight

Ferramentas

Salesforce

Box

Gainsight

Descrição da oferta de emprego

Houghton Mifflin Harcourt Co is seeking a Senior Implementation Manager to drive customer success across districts, coordinating professional learning and product adoption. You will manage accounts, deliver revenue-generating service events, and partner with Sales to inform renewal and expansion strategies.

The role emphasizes leadership, strategic planning, and strong collaboration with educators to ensure student growth and effective instructional practices.