Remote Senior Director, Strategic Client Success

Revecore; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Remote-friendly environment

Job summary

Revecore, a trusted partner to over 1,300 hospitals, is seeking a Senior Director, Client Success to lead high-profile client relationships and recovery strategies. You will work with executive sponsors, oversee performance, and guide at-risk engagements toward renewed partnership and growth.

In this role, you will mentor Directors and Client Success Managers, coordinate with Operations, and drive value through strategic reporting and expansion opportunities, ensuring long-term client retention.

Qualifications

• 8+ years of healthcare revenue cycle experience.
• Experience managing large and complex client relationships.
• Strong financial and operational analysis skills.
• Executive-level communication skills.

Responsibilities

• Manage a portfolio of strategic and complex clients.
• Serve as executive relationship owner for key client stakeholders.
• Provide regular updates to executive sponsors and escalate as needed.
• Lead development and execution of action plans for at-risk clients.
• Coordinate recovery strategies with Operations and leadership.
• Track client health indicators within CSP or Salesforce.
• Demonstrate Revecore value through strategic reporting.
• Identify service expansion opportunities.
• Mentor Directors and Client Success Managers.
• Support long-term client retention through proactive partnership management.

Skills

Healthcare revenue cycle experience

Executive-level communication

Financial analysis

Operational analysis

Job description

Revecore, a trusted partner to over 1,300 hospitals, is seeking a Senior Director, Client Success to lead high-profile client relationships and recovery strategies. You will work with executive sponsors, oversee performance, and guide at-risk engagements toward renewed partnership and growth.

In this role, you will mentor Directors and Client Success Managers, coordinate with Operations, and drive value through strategic reporting and expansion opportunities, ensuring long-term client retention.