Remote Senior Director, AI Services & Delivery

Resilinc; United States; Remote; USD 180,000 - 280,000; Full time

Job summary

Resilinc is a remote-first supply chain risk management company backed by Vista Equity Partners. The leader will drive end-to-end services delivery for strategic customer programs and partner with Sales, Engineering, and customer teams to build a capable services organization with data, APIs, AI workflows, and deployment expertise.

The role focuses on establishing a Services + Engineering engagement model, creating repeatable delivery models, and delivering faster time-to-value with improved

Qualifications

• 10+ years in Professional Services leadership or equivalent.
• Experience scaling teams for enterprise deployments.
• Strong knowledge of data platforms, APIs, and AI/agentic systems, with Databricks preferred.

Responsibilities

• Lead end-to-end services delivery for strategic customer programs.
• Build a technically capable services org with data, APIs, AI workflows, and deployment skills.
• Establish the Services + Engineering engagement model and repeatable delivery models.

Skills

Professional Services leadership

Data platforms knowledge

APIs

AI workflows/agentic systems

Executive communication

Commercial judgment

Delivery leadership

Tools

Databricks

Job description

Resilinc is a remote-first supply chain risk management company backed by Vista Equity Partners. The leader will drive end-to-end services delivery for strategic customer programs and partner with Sales, Engineering, and customer teams to build a capable services organization with data, APIs, AI workflows, and deployment expertise.

The role focuses on establishing a Services + Engineering engagement model, creating repeatable delivery models, and delivering faster time-to-value with improved