Remote Senior Director — Enterprise AI Services

PARTECH PARTNERS; United States; Remote; USD 170,000 - 185,000; Full time

Job summary

Resilinc is hiring a Director / Senior Director, Professional Services to lead and scale a technically capable, commercially disciplined customer delivery organization for an enterprise AI and agentic platform. This leader will own customer delivery from solution scoping through implementation, production deployment, acceptance, and transition into ongoing adoption and consumption.

They will be accountable for enterprise implementations, AI and agent deployments, technical delivery, Managed

Qualifications

• 10+ years of experience in Professional Services, enterprise SaaS implementation, or related leadership roles.
• Experience leading complex enterprise programs from discovery through production deployment and measurable outcomes.
• Strong working knowledge of modern enterprise data platforms and architectures.

Responsibilities

• Own end-to-end Services delivery from solution scoping through implementation, acceptance and adoption-ready handoff.
• Lead enterprise AI and agent deployments from discovery to production readiness and optimization.
• Partner with Sales, Solution Engineering, Product, Engineering, Support, and customer teams to ensure commitments are feasible and executable.
• Develop and scale repeatable Services models, Managed Services and customer enablement assets.

Skills

Databricks

APIs

Enterprise SaaS

Executive communication

Job description

Resilinc is hiring a Director / Senior Director, Professional Services to lead and scale a technically capable, commercially disciplined customer delivery organization for an enterprise AI and agentic platform. This leader will own customer delivery from solution scoping through implementation, production deployment, acceptance, and transition into ongoing adoption and consumption.

They will be accountable for enterprise implementations, AI and agent deployments, technical delivery, Managed