Remote Senior Customer Success Engineer - Digital Analytics

Lever, Inc.; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

401k with employer match

Unlimited PTO

Job summary

Quantum Metric is hiring a Senior Customer Success Engineer to support a portfolio of clients, guide them through implementation, onboarding and growth, and craft innovative solutions to achieve their goals.

You will understand client objectives, define plans, and tailor the Quantum Metric platform to meet analytics needs while collaborating with cross-functional teams. This is a remote-first role with travel up to 10% and opportunities for career growth.

Qualifications

• 5+ years of experience in Professional Services, Customer Success, Sales Engineering, Solutions Consulting, or other client-facing roles.

Responsibilities

• Architect: Define implementation plan and configure the Quantum Metric platform to meet client requirements.
• Engineer: Develop custom JavaScript functions and configure alerts, dashboards, and reports for real-time visibility.

Skills

JavaScript

Web analytics

Client-facing

Communication

Time management

Tools

Adobe Analytics

Adobe Target

Google Analytics

Optimizely

Tealeaf

Job description

Quantum Metric is hiring a Senior Customer Success Engineer to support a portfolio of clients, guide them through implementation, onboarding and growth, and craft innovative solutions to achieve their goals.

You will understand client objectives, define plans, and tailor the Quantum Metric platform to meet analytics needs while collaborating with cross-functional teams. This is a remote-first role with travel up to 10% and opportunities for career growth.