Remote Senior Customer Success Advisor

Specright; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Specright provides a purpose-built platform for Specification Management, helping companies digitize and act on supply chain data. It is an energetic, 100% remote company with an entrepreneurial, informal, and fast-paced culture.

Specright seeks a customer-focused leader to drive adoption and success within strategic accounts, acting as a trusted advisor to executive stakeholders and identifying opportunities for expansion in collaboration with sales teams.

Qualifications

• 5+ years relevant work experience.
• SaaS account management or strategy consulting experience.
• Proven ability to manage complex SaaS implementations and executive presentations.

Responsibilities

• Develop trusted advisor relationships with customer executive sponsors.
• Oversee adoption, training, and best practices to deliver incremental value.
• Identify and grow opportunities, collaborating with sales for retention and renewals.
• Drive customer adoption and success within strategic accounts.

Skills

SaaS account management

Strategy consulting

Executive presentations

Job description

Specright provides a purpose-built platform for Specification Management, helping companies digitize and act on supply chain data. It is an energetic, 100% remote company with an entrepreneurial, informal, and fast-paced culture.

Specright seeks a customer-focused leader to drive adoption and success within strategic accounts, acting as a trusted advisor to executive stakeholders and identifying opportunities for expansion in collaboration with sales teams.